Features

Included in Web App

Manage your AMC business from the office with one web user free forever.

• Client & Customer Records — Keep customer details, contacts, locations, and service history organised in one place.
• AMC Contract Management — Create AMC contracts with start/end dates, visit schedules, renewal tracking, and assigned engineers.
• Service Visit Planning — Plan periodic visits for each AMC so no visit or commitment is missed.
• Service Tickets & Complaints — Log complaints, assign engineers, track status, upload photos, and view complete ticket history.
• Renewal Tracking & Alerts — Track upcoming AMC expiries and follow up before contracts lapse.
• Invoices & Billing — Generate invoices, track payments, and manage billing linked to AMC contracts.
• Reports & Dashboards — View AMC expiry reports, ticket status, client lists, and operational summaries.

Additional web users can be added as your office team grows.

Mobile App for Technicians

Optional mobile access for field engineers and technicians.

• Job & Visit Assignments — Engineers see assigned jobs and daily visit schedules on their phone.
• Service Checklists — Follow standard service steps for each visit.
• Work Updates & Photos — Upload photos, notes, and completion details from the field.
• Offline Access — Continue working even with poor or no internet connectivity.
• Real-time Sync — Updates sync automatically when internet is available.
• Customer Sign-off — Capture customer confirmation after service completion.

Mobile users are billed separately and only needed if you have field staff.

Operational Controls

• User Roles & Permissions — Control access for owners, office staff, and engineers.
• Customer & Service History — View a complete timeline of contracts, visits, tickets, and solutions.
• File & Document Storage — Attach invoices, service reports, images, and documents to records.
• Email Notifications — Receive alerts for renewals, tickets, and important updates.
• CSV Export — Export data for accounting, reporting, or backup purposes.

Settings & Configuration

• Company Profile & Branding — Add your logo, company details, and business identity.
• Email Configuration — Use your own email settings for system notifications.
• Multi-device Access — Works on desktop, laptop, tablet, and mobile browsers.

Security & Reliability

• Secure HTTPS access
• Role-based permission control
• Regular backups
• Reliable cloud infrastructure